We have launched a new system of collecting student flight information through the agents portal. This new system will help agents and students ensure that CHI has the most accurate, up-to-date information regarding flight arrangements.

With this service, you will be able to:
- Enter flight information directly into our database for every flight segment of the student's journey to and from Canada;
- Change or delete any of the information you have entered;
- Have confidence that each time you make entries or changes using the system, an email will automatically be sent to notify the CHI team, the host family and, if you have selected the airport pickup service for your student, the airport driver.

Reminder Service
The system is also programmed to detect whether or not we are missing flight information for registered students within two weeks of their expected arrival date. On June 1, we will activate the reminder service which will automatically notify you by email of any missing flight information.

In order to use our new service, please:
1. Register for an Agents Portal account. Click here to Get Started.
2. Return to the website and click on Agents in the orange footer bar to enter the portal using your email address and chosen password.
3. Enter new flight information or update existing flight information for your students. You will find detailed instructions on how to use the service in the Agents Portal.

Please remember that in order to use the service, your email address must correspond to the email address we have for you on file in our database.

Please contact us to ensure that we have your most current contact information:support@canadahomestayinternational.com

We look forward to hearing from you.
Please let us know if there are any improvements that we can make to the system!